Privacy Policy

Operated by: AIRTKTSERVICES LLC  |  Effective Date: January 1, 2024  |  Contact: contact@aerovista.online

1. About This Policy

This Privacy Policy describes how AIRTKTSERVICES LLC ("we," "us," or "our"), operating under the brand name Aerovista, collects, uses, stores, and discloses personal information when you visit our website at aerovista.online or contact us by phone at (888) 401-9677 . By using our services, you agree to the terms of this Privacy Policy.

2. Information We Collect

Information You Provide Directly

When you call us or use our services, we may collect the following personal information:

• Full name and date of birth (as required for flight bookings)
• Contact information including phone number and email address
• Mailing or billing address
• Passport or government-issued ID details (for international bookings)
• Payment information (processed securely; we do not store full card numbers)
• Travel preferences and special assistance requirements
• Frequent flyer numbers and airline loyalty program information

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and approximate geographic location
• Browser type, version, and operating system
• Pages visited and time spent on the site
• Referring website or search terms that led you to our site
• Device identifiers and cookie data

3. How We Use Your Information

We use the information we collect for the following purposes:

• To book, confirm, change, or cancel flights on your behalf
• To communicate with you about your booking and related services
• To process payments and provide receipts or invoices
• To provide customer support and respond to inquiries
• To comply with airline and government requirements for passenger identification
• To improve our website, services, and customer experience
• To send relevant service updates (not unsolicited marketing emails)
• To comply with applicable laws and regulations

4. Sharing Your Information

We do not sell your personal information to third parties. We may share your information with:

• Airlines and travel service providers: As necessary to complete your booking, including passenger name, contact details, and passport information as required by the airline or destination country.
• Payment processors: To securely process your payment transactions.
• Legal authorities: Where required by law, court order, or government regulation.
• Service providers: Who assist us in operating our business (e.g., IT support, analytics), under strict data protection agreements.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by applicable law. Booking records are typically retained for a minimum of 3 years for compliance and dispute resolution purposes.

6. Cookies

Our website uses cookies to improve your browsing experience and analyze site traffic. You may disable cookies through your browser settings; however, some features of the website may not function properly without them. By continuing to use our website, you consent to our use of cookies.

7. Your Rights

Depending on your state of residence, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of certain uses of your information

To exercise these rights, contact us at contact@aerovista.online or call (888) 401-9677 .

8. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Children's Privacy

Our services are not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy periodically. The updated policy will be posted on this page with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.

11. Contact Us

For questions or concerns about this Privacy Policy, please contact us:

• Company: AIRTKTSERVICES LLC (operating as Aerovista)
• Phone: (888) 401-9677
• Email: contact@aerovista.online
• Address: 1070 Morris Ave APT 1147, Union, NJ 07083-7160, United States